Technical Support Policy

Cash Registers Online offers free technical support on most equipment we sell for the first 90 days.  After 90 days technical support can be purchased in for $25 per incident (up to 30 minutes).  Please have your invoice number ready before calling for support.  Cash Registers Online is available for technical support via telephone 605-275-2560 Monday thru Friday 8AM to 4:30PM Central Time. Cash Registers Online wants you to know that you are purchasing a cash register at extremely discounted prices and that unless you purchase programming from us, you are responsible for programming your cash register. If you do not feel comfortable programming your cash register, we urge you to purchase programming. We will do this programming prior to shipping you the cash register. We do sell many cash registers and we may not be available to take your call upon your first call. We will support our customers on a first come first served basis. We may not be able to get to your support questions on the same business day. We want it to be known that we will do our best to support your programming needs, but that it is ultimately the customers responsibility to program the cash register. Although we will do our best to help you, a lack of support is not a reason to return your cash register. Again, please make sure you feel comfortable with programming, or have us do it for you prior to shipping.